A device needs to be provisioned every time a change to the phone is made. These include things such as: changing the name of a user, changing the layout of your buttons, or adding in features such as direct to voicemail transfers. The provision should take affect after a few moments.
- From the top toolbar, select Settings
- Under the Account category, select Devices
- Select which device(s) to be provisioned by clicking on the icon on the left-side of the device name will make selection boxes appear for every device making it easier to select multiple devices at once.
- With the device(s) selected, press Provision found at the top of the pane.