How do I change my Caller ID? There are many places that you can change what Caller ID you are using. This can be set for a...
How do I change my default inbox? While a user can be a member of multiple inboxes, every user needs a default inbox. The default inbox is...
How do I disable/re-enable my phone? Do-Not-Disturb Method This method stops calls going to ALL your devices. NOTE: You will still be able to make outbound...
How do I reset my Avidbit password? This password is meant as a failsafe in the event that Office 365 or GSuite authentication fails. It is advisable...
How do I change my email? The email/username in Avidbit must match with your email given to you from your organization. This not only allows you...
How do I assign a voice plan to a user? Upon creation of a user, a voice plan needs to be activated in order to receive and place phone calls.
Navigating the Inbox While you will be able to see your conversations in the Communicator app, the Inbox App allows you to see...
Setting permissions for users When assigning permissions, remember to follow the principle of least privilege: A user should only have permissions necessary for their...