Navigating the Inbox

While you will be able to see your conversations in the Communicator app, the Inbox App allows you to see all communications to a specific inbox rather than grouped by conversation.

The inbox is found from the top toolbar. Apps -> Inbox

  1. This area allows you to switch between inboxes if applicable.
  2. These are filters for the selected inbox. Blue means that type of message is showing. Clicking a blue filter will turn it white, hiding those types of messages from view.
  • Voicemails
  • Faxes
  • SMS

Color: RED
If enabled, the voicemail transcription will be available as well as a play button for audio playback.

Color: ORANGE
These provide the status of the fax (Completed/Failed), the page count, and an option to download the fax file by clicking ‘Preview’.

Color: GREEN
Clicking the blue ‘Conversation’ button will open up the conversation feed in the Communicator.

Updated on April 12, 2023

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