How do I turn on call recording?
Call recordings can be done for the entire location, individual users, or by device. Recorded calls can be found under...
Account Management
How to manage your account and the features.
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How do I change my hold music?
Hold music can be specific to the whole organization, groups, or individual users. Universal Hold Music Custom Hold Music Ring... -
How do I upload a file?
Files are one of the most versatile tools we use to construct your individual needs. The most common usage for... -
How do I create/manage parking lots?
Parking lots act as a universal shared hold for the location. Callers placed on park can be picked up by... -
How do I add/edit my business and holiday schedule?
Adding a schedule Editing a schedule -
How to create a file schedule
File schedules have multiple uses, but it essentially is used to play different files when certain conditions (such as a... -
How do I block a number?
From the Communicator Manual entry
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