How do I turn on call recording?
Call recordings can be done for the entire location, individual users, or by device. Recorded calls can be found under...
Getting Started
Articles to get you up and running, quick and easy.
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How do I find recorded calls?
*If you cannot see any play buttons in the ‘Rec’ column, make sure that call recording is enabled. (Settings ->... -
How do I install the AvidBit App?
Windows Desktop 19. Navigate to the windows search bar in the bottom left of your screen. 20. Start typing in... -
Getting Logged In
You can use either a browser or the AvidBit desktop app. Regardless of choice, you’ll sign in the same way.... -
How do I add contacts?
User contacts These contacts are not shared between users, but rather are only available to the creator of the contacts.... -
Managing Desktop Calls
There are 5 buttons that will be present on a phone call as well as 4 additional features that become... -
Navigating the Inbox
While you will be able to see your conversations in the Communicator app, the Inbox App allows you to see... -
How do I send a fax?
Via Communicator Via Email While faxing can be done within the Avidbit web portal, faxes can also be sent directly... -
Analytics
Analytics provide comprehensive monitoring capabilities for your phone system, allowing you to gain valuable insights into various key metrics including...
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