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  4. How do I assign a number to a CallFlow?
  1. Home
  2. Knowledge Base
  3. Numbers
  4. How do I assign a number to a CallFlow?

How do I assign a number to a CallFlow?

When someone calls one of your numbers, it must be linked to a call flow. The call flow dictates who gets rung, when phones can ring, what to do if no one answers, etc.

  1. From the top toolbar, select Settings.
  2. In the Voice category, select Numbers.
  3. Select the number you wish to assign.
  4. Make sure we are on the ‘Number Info’ pane.
  5. Click the pencil and paper edit button in the top right corner.
  6. Toggle ON ‘Route To Callflow’.
  7. From the CallFlow drop down menu, select which call flow you wish to link to.
  8. Ensure that the number is Enabled
  9. Press Save.
Updated on July 28, 2023

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