How do I upload a file?
Files are one of the most versatile tools we use to construct your individual needs. The most common usage for file uploads are voicemail greetings and hold music. Supported formats: .mp3 .wav
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How do I change my hold music?
- March 16, 2023
- Sean Hughes
Hold music can be specific to the whole organization, groups, or individual users. Universal Hold Music Custom Hold Music Ring Group Hold Music User Hold Music Device Hold Music Custom Voicemail Messages
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How do I turn on call recording?
- Sean Hughes
Call recordings can be done for the entire location, individual users, or by device. Recorded calls can be found under Apps -> Call History Call recording for the entire location Call recording for individual users Call recording for a device
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How do I change my default inbox?
- March 15, 2023
- Sean Hughes
While a user can be a member of multiple inboxes, every user needs a default inbox. The default inbox is where all of a user’s voicemails and messages get stored if no other inbox is specified.
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How do I change my Caller ID?
- Sean Hughes
There are many places that you can change what Caller ID you are using. This can be set for a location, a user, or a phone number. This article covers all options for setting up Outbound/Inbound Caller ID as well as your Emergency Caller ID. Changing what number you call/text…
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How do I change my voicemail greeting?
- Sean Hughes
Using the desk phone to update an existing mailbox Using the desk phone to create a new voicemail Recording a new file using the AvidBit app Using Text-To-Speech Using a pre-recorded message *Steps 7-14 are very similar to Using Text-to-Speech Using a File Schedule File Schedules allow for different voicemails…
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How do I Add/Remove an inbox?
- Sean Hughes
Add Remove